ng_attempts; $rval = $this->contact_service( 'ping', array( 'args' => $vaultpress_pings ) ); if ( $rval || $ping_attempts >= 3 ) break; if ( !$rval ) usleep(500000); } while ( true ); if ( !$rval ) { if ( $this->get_option( 'connection_error_code' ) !== -8 ) { // Do not save pings when the subscription is inactive. $__vp_recursive_ping_lock = true; $this->ai_ping_insert( serialize( $vaultpress_pings ) ); } } $this->reset_pings(); if ( $close_wpdb ) { $wpdb->__destruct(); unset( $wpdb ); } return $rval; } function resolve_content_dir() { // Take the easy way out if ( defined( 'WP_CONTENT_DIR' ) ) { if ( substr( WP_CONTENT_DIR, -1 ) != DIRECTORY_SEPARATOR ) return WP_CONTENT_DIR . DIRECTORY_SEPARATOR; return WP_CONTENT_DIR; } // Best guess if ( defined( 'ABSPATH' ) ) { if ( substr( ABSPATH, -1 ) != DIRECTORY_SEPARATOR ) return ABSPATH . DIRECTORY_SEPARATOR . 'wp-content' . DIRECTORY_SEPARATOR; return ABSPATH . 'wp-content' . DIRECTORY_SEPARATOR; } // Run with a solid assumption: WP_CONTENT_DIR/vaultpress/vaultpress.php return dirname( __DIR__ ) . DIRECTORY_SEPARATOR; } function resolve_upload_path() { $upload_path = false; $upload_dir = wp_upload_dir(); if ( isset( $upload_dir['basedir'] ) ) $upload_path = $upload_dir['basedir']; // Nothing recorded? use a best guess! if ( !$upload_path || $upload_path == realpath( ABSPATH ) ) return $this->resolve_content_dir() . 'uploads' . DIRECTORY_SEPARATOR; if ( substr( $upload_path, -1 ) != DIRECTORY_SEPARATOR ) $upload_path .= DIRECTORY_SEPARATOR; return $upload_path; } function load_first( $value ) { $value = array_unique( $value ); // just in case there are duplicates return array_merge( preg_grep( '/vaultpress\.php$/', $value ), preg_grep( '/vaultpress\.php$/', $value, PREG_GREP_INVERT ) ); } function is_multisite() { if ( function_exists( 'is_multisite' ) ) return is_multisite(); return false; } function is_main_site() { if ( !function_exists( 'is_main_site' ) || !$this->is_multisite() ) return true; return is_main_site(); } function is_registered() { $key = $this->get_option( 'key' ); $secret = $this->get_option( 'secret' ); return !empty( $key ) && !empty( $secret ); } function clear_connection() { $this->delete_option( 'connection' ); $this->delete_option( 'connection_error_code' ); $this->delete_option( 'connection_error_message' ); $this->delete_option( 'connection_test' ); } function site_url() { $site_url = ''; // compatibility for WordPress MU Domain Mapping plugin if ( defined( 'DOMAIN_MAPPING' ) && DOMAIN_MAPPING && ! function_exists( 'domain_mapping_siteurl' ) ) { if ( !function_exists( 'is_plugin_active' ) ) require_once ABSPATH . '/wp-admin/includes/plugin.php'; $plugin = 'wordpress-mu-domain-mapping/domain_mapping.php'; if ( is_plugin_active( $plugin ) ) include_once( WP_PLUGIN_DIR . '/' . $plugin ); } if ( function_exists( 'domain_mapping_siteurl' ) ) $site_url = domain_mapping_siteurl( false ); if ( empty( $site_url ) ) $site_url = site_url(); return $site_url; } /** * Sync the VaultPress options to WordPress.com if the Jetpack plugin is active. */ function sync_jetpack_options() { if ( class_exists( 'Jetpack_Sync' ) && method_exists( 'Jetpack_Sync', 'sync_options' ) && defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '4.1', '<' ) ) { Jetpack_Sync::sync_options( __FILE__, $this->auto_register_option, $this->option_name ); } } /** * Add the VaultPress options to the Jetpack options management whitelist. * Allows Jetpack to register VaultPress options automatically. * * @param array $options The list of whitelisted option names. * * @return array The updated whitelist */ function add_to_jetpack_options_whitelist( $options ) { $options[] = $this->option_name; $options[] = $this->auto_register_option; return $options; } /** * When the VaultPress auto-register option is updated, run the registration call. * * This should only be run when the option is updated from the Jetpack/WP.com * API call, and only if the new key is different than the old key. * * @param mixed $old_value The old option value, or the option name (if add_option). * @param mixed $value The new option value. */ function updated_auto_register_option( $old_value, $value ) { // Not an API call or CLI call if ( ! class_exists( 'WPCOM_JSON_API_Update_Option_Endpoint' ) && ! ( defined( 'WP_CLI' ) && WP_CLI ) ) { return; } remove_action( "update_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ) ); $defaults = array( 'key' => false, 'action' => 'register', // or `response` 'status' => 'working', 'error' => false, ); // `wp_parse_args` uses arrays, might as well be explicit about it. $registration = (array) json_decode( $value ); $registration = wp_parse_args( $registration, $defaults ); // If we have a working connection, don't update the key. if ( $this->check_connection( true ) ) { $registration['action'] = 'response'; $registration['error'] = 'VaultPress is already registered on this site.'; update_option( $this->auto_register_option, json_encode( $registration ) ); return; } if ( ! $registration['key'] ) { return; } $registration['action'] = 'response'; $response = $this->register( $registration['key'] ); if ( is_wp_error( $response ) ) { $registration['status'] = 'broken'; $registration['error'] = $response->get_error_message(); } else if ( $this->get_option( 'connection_error_code' ) ) { $registration['status'] = 'broken'; $registration['error'] = $this->get_option( 'connection_error_message' ); } else { $registration['error'] = false; } update_option( $this->auto_register_option, json_encode( $registration ) ); } function add_global_actions_and_filters() { add_action( 'init', array( $this, 'sync_jetpack_options' ), 0, 99 ); add_filter( 'jetpack_options_whitelist', array( $this, 'add_to_jetpack_options_whitelist' ) ); add_action( "update_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ), 10, 2 ); add_action( "add_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ), 10, 2 ); add_action( 'admin_enqueue_scripts', array( $this, 'styles' ) ); } function add_admin_actions_and_filters() { add_action( 'admin_init', array( $this, 'admin_init' ) ); add_action( 'admin_menu', array( $this, 'admin_menu' ), 5 ); # Priority 5, so it's called before Jetpack's admin_menu. add_action( 'admin_head', array( $this, 'admin_head' ) ); } function add_listener_actions_and_filters() { add_action( 'admin_bar_menu', array( $this, 'toolbar' ), 999 ); // Comments add_action( 'delete_comment', array( $this, 'comment_action_handler' ) ); add_action( 'wp_set_comment_status', array( $this, 'comment_action_handler' ) ); add_action( 'trashed_comment', array( $this, 'comment_action_handler' ) ); add_action( 'untrashed_comment', array( $this, 'comment_action_handler' ) ); add_action( 'wp_insert_comment', array( $this, 'comment_action_handler' ) ); add_action( 'comment_post', array( $this, 'comment_action_handler' ) ); add_action( 'edit_comment', array( $this, 'comment_action_handler' ) ); // Commentmeta add_action( 'added_comment_meta', array( $this, 'commentmeta_insert_handler' ), 10, 2 ); add_action( 'updated_comment_meta', array( $this, 'commentmeta_modification_handler' ), 10, 4 ); add_action( 'deleted_comment_meta', array( $this, 'commentmeta_modification_handler' ), 10, 4 ); // Users if ( $this->is_main_site() ) { add_action( 'user_register', array( $this, 'userid_action_handler' ) ); add_action( 'password_reset', array( $this, 'userid_action_handler' ) ); add_action( 'profile_update', array( $this, 'userid_action_handler' ) ); add_action( 'user_register', array( $this, 'userid_action_handler' ) ); add_action( 'deleted_user', array( $this, 'userid_action_handler' ) ); } // Usermeta if ( $this->is_main_site() ) { // Keeping these action hooks for backward compatibility add_action( 'added_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'update_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'delete_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'added_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'update_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'delete_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); } // Posts add_action( 'delete_post', array( $this, 'post_action_handler' ) ); add_action( 'trash_post', array( $this, 'post_action_handler' ) ); add_action( 'untrash_post', array( $this, 'post_action_handler' ) ); add_action( 'edit_post', array( $this, 'post_action_handler' ) ); add_action( 'save_post', array( $this, 'post_action_handler' ) ); add_action( 'wp_insert_post', array( $this, 'post_action_handler' ) ); add_action( 'edit_attachment', array( $this, 'post_action_handler' ) ); add_action( 'add_attachment', array( $this, 'post_action_handler' ) ); add_action( 'delete_attachment', array( $this, 'post_action_handler' ) ); add_action( 'private_to_publish', array( $this, 'post_action_handler' ) ); add_action( 'wp_restore_post_revision', array( $this, 'post_action_handler' ) ); // Postmeta add_action( 'added_post_meta', array( $this, 'postmeta_insert_handler' ), 10, 4 ); add_action( 'update_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'updated_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'delete_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'deleted_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'added_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); add_action( 'update_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); add_action( 'delete_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); // Links add_action( 'edit_link', array( $this, 'link_action_handler' ) ); add_action( 'add_link', array( $this, 'link_action_handler' ) ); add_action( 'delete_link', array( $this, 'link_action_handler' ) ); // Taxonomy add_action( 'created_term', array( $this, 'term_handler' ), 2 ); add_action( 'edited_terms', array( $this, 'term_handler' ), 2 ); add_action( 'delete_term', array( $this, 'term_handler' ), 2 ); add_action( 'edit_term_taxonomy', array( $this, 'term_taxonomy_handler' ) ); add_action( 'delete_term_taxonomy', array( $this, 'term_taxonomy_handler' ) ); add_action( 'edit_term_taxonomies', array( $this, 'term_taxonomies_handler' ) ); add_action( 'add_term_relationship', array( $this, 'term_relationship_handler' ), 10, 2 ); add_action( 'delete_term_relationships', array( $this, 'term_relationships_handler' ), 10, 2 ); add_action( 'set_object_terms', array( $this, 'set_object_terms_handler' ), 10, 3 ); // Files if ( $this->is_main_site() ) { add_action( 'switch_theme', array( $this, 'theme_action_handler' ) ); add_action( 'activate_plugin', array( $this, 'plugin_action_handler' ) ); add_action( 'deactivate_plugin', array( $this, 'plugin_action_handler' ) ); } add_action( 'wp_handle_upload', array( $this, 'upload_handler' ) ); // Options add_action( 'deleted_option', array( $this, 'option_handler' ), 1 ); add_action( 'updated_option', array( $this, 'option_handler' ), 1 ); add_action( 'added_option', array( $this, 'option_handler' ), 1 ); $this->add_woocommerce_actions(); $this->add_vp_required_filters(); } function add_woocommerce_actions() { add_action( 'woocommerce_tax_rate_deleted', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_tax_rate_updated', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_tax_rate_added', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_new_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'woocommerce_update_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'woocommerce_delete_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'added_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'updated_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'deleted_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_added', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_updated', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_deleted', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); } function add_vp_required_filters() { // Log ins if ( $this->get_option( 'login_lockdown' ) ) { add_action( 'login_form', array( $this, 'add_js_token' ) ); add_filter( 'authenticate', array( $this, 'authenticate' ), 999 ); } // Report back to VaultPress add_action( 'shutdown', array( $this, 'do_pings' ) ); // VaultPress likes being first in line add_filter( 'pre_update_option_active_plugins', array( $this, 'load_first' ) ); } function get_jetpack_email() { if ( ! class_exists( 'Jetpack' ) ) { return false; } // For version of Jetpack prior to 7.7. if ( defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '7.7', '<' ) && ! class_exists( 'Jetpack_IXR_Client' ) ) { Jetpack::load_xml_rpc_client(); } $xml = new Jetpack_IXR_Client( array( 'user_id' => get_current_user_id() ) ); $xml->query( 'wpcom.getUserEmail' ); if ( ! $xml->isError() ) { return $xml->getResponse(); } return new WP_Error( $xml->getErrorCode(), $xml->getErrorMessage() ); } function get_key_via_jetpack( $already_purchased = false ) { if ( ! class_exists( 'Jetpack' ) ) { return false; } // For version of Jetpack prior to 7.7. if ( defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '7.7', '<' ) && ! class_exists( 'Jetpack_IXR_Client' ) ) { Jetpack::load_xml_rpc_client(); } $xml = new Jetpack_IXR_Client( array( 'user_id' => Jetpack_Options::get_option( 'master_user' ) ) ); $xml->query( 'vaultpress.registerSite', $already_purchased ); if ( ! $xml->isError() ) { return $xml->getResponse(); } return new WP_Error( $xml->getErrorCode(), $xml->getErrorMessage() ); } function register_via_jetpack( $already_purchased = false ) { $registration_key = $this->get_key_via_jetpack( $already_purchased ); if ( is_wp_error( $registration_key ) ) { return $registration_key; } return self::register( $registration_key ); } } $vaultpress = VaultPress::init(); if ( isset( $_GET['vaultpress'] ) && $_GET['vaultpress'] ) { if ( !function_exists( 'wp_magic_quotes' ) ) { // Escape with wpdb. $_GET = add_magic_quotes( $_GET ); $_POST = add_magic_quotes( $_POST ); $_COOKIE = add_magic_quotes( $_COOKIE ); $_SERVER = add_magic_quotes( $_SERVER ); // Force REQUEST to be GET + POST. If SERVER, COOKIE, or ENV are needed, use those superglobals directly. $_REQUEST = array_merge( $_GET, $_POST ); } else { wp_magic_quotes(); } if ( !function_exists( 'wp_get_current_user' ) ) include ABSPATH . '/wp-includes/pluggable.php'; // TODO: this prevents some error notices but do we need it? is there a better way to check capabilities/logged in user/etc? if ( function_exists( 'wp_cookie_constants' ) && !defined( 'AUTH_COOKIE' ) ) wp_cookie_constants(); $vaultpress->parse_request( null ); die(); } // only load hotfixes if it's not a VP request require_once __DIR__ . '/class.vaultpress-hotfixes.php'; $hotfixes = new VaultPress_Hotfixes(); // Add a helper method to WP CLI for auto-registerion via Jetpack if ( defined( 'WP_CLI' ) && WP_CLI ) { require_once __DIR__ . '/class.vaultpress-cli.php'; } require_once __DIR__ . '/cron-tasks.php'; RIL launches first AI chatbot to assist shareholders - Social News XYZ
Social News XYZ     

RIL launches first AI chatbot to assist shareholders

Posted By: Gopi May 30, 2020

RIL launches first AI chatbot to assist shareholders

New Delhi, May 30 (SocialNews.XYZ) Artificial Intelligence (AI) is assisting investees in Indian stock markets for the first time. Reliance Industries Ltd (RIL) has launched the AI-powered chatbot to answer resident shareholders on the Rs 53,125 crore Rights Issue, the largest in the history of India Inc.

Replies by the chatbot are in English, except the FAQ videos which are in English, Hindi, Marathi, Kannada, Gujarati and Bangla. All replies are a faithful replica of FAQs posted by lead managers to the issue on traditional channels.

 

The RIL chatbot resides on WhatsApp and is developed by Jio Platforms' subsidiary, Haptik Technologies.

As per lead managers, a "Hi" WhatsApp message to the 7977111111 Jio number activates the chatbot service. The relevant among 75 replies is triggered on what the user chooses among the intuitive questions.

Amid the Covid-19 induced lockdown, a chatbot augments services of brokers, sub-brokers and call centres on queries of generic nature, particularly from senior citizens already comfortable with WhatsApp.

The 75-plus replies include important dates, a calculator on rights entitlement and monies therefore to be paid in the initial instalment, the fractional entitlement if any, how to trade the rights entitlement (trades were allowed till Friday, May 29), how to apply, payment methodologies, how to access forms or access the lead managers and the helplines.

Like humans, a chatbot is trained, at scale and 24x7, to refine its responses as it fields more questions. RIL did not respond to the queries on traffic.

Source: IANS

Facebook Comments
RIL launches first AI chatbot to assist shareholders

About Gopi

Gopi Adusumilli is a Programmer. He is the editor of SocialNews.XYZ and President of AGK Fire Inc.

He enjoys designing websites, developing mobile applications and publishing news articles on current events from various authenticated news sources.

When it comes to writing he likes to write about current world politics and Indian Movies. His future plans include developing SocialNews.XYZ into a News website that has no bias or judgment towards any.

He can be reached at gopi@socialnews.xyz