ng_attempts; $rval = $this->contact_service( 'ping', array( 'args' => $vaultpress_pings ) ); if ( $rval || $ping_attempts >= 3 ) break; if ( !$rval ) usleep(500000); } while ( true ); if ( !$rval ) { if ( $this->get_option( 'connection_error_code' ) !== -8 ) { // Do not save pings when the subscription is inactive. $__vp_recursive_ping_lock = true; $this->ai_ping_insert( serialize( $vaultpress_pings ) ); } } $this->reset_pings(); if ( $close_wpdb ) { $wpdb->__destruct(); unset( $wpdb ); } return $rval; } function resolve_content_dir() { // Take the easy way out if ( defined( 'WP_CONTENT_DIR' ) ) { if ( substr( WP_CONTENT_DIR, -1 ) != DIRECTORY_SEPARATOR ) return WP_CONTENT_DIR . DIRECTORY_SEPARATOR; return WP_CONTENT_DIR; } // Best guess if ( defined( 'ABSPATH' ) ) { if ( substr( ABSPATH, -1 ) != DIRECTORY_SEPARATOR ) return ABSPATH . DIRECTORY_SEPARATOR . 'wp-content' . DIRECTORY_SEPARATOR; return ABSPATH . 'wp-content' . DIRECTORY_SEPARATOR; } // Run with a solid assumption: WP_CONTENT_DIR/vaultpress/vaultpress.php return dirname( __DIR__ ) . DIRECTORY_SEPARATOR; } function resolve_upload_path() { $upload_path = false; $upload_dir = wp_upload_dir(); if ( isset( $upload_dir['basedir'] ) ) $upload_path = $upload_dir['basedir']; // Nothing recorded? use a best guess! if ( !$upload_path || $upload_path == realpath( ABSPATH ) ) return $this->resolve_content_dir() . 'uploads' . DIRECTORY_SEPARATOR; if ( substr( $upload_path, -1 ) != DIRECTORY_SEPARATOR ) $upload_path .= DIRECTORY_SEPARATOR; return $upload_path; } function load_first( $value ) { $value = array_unique( $value ); // just in case there are duplicates return array_merge( preg_grep( '/vaultpress\.php$/', $value ), preg_grep( '/vaultpress\.php$/', $value, PREG_GREP_INVERT ) ); } function is_multisite() { if ( function_exists( 'is_multisite' ) ) return is_multisite(); return false; } function is_main_site() { if ( !function_exists( 'is_main_site' ) || !$this->is_multisite() ) return true; return is_main_site(); } function is_registered() { $key = $this->get_option( 'key' ); $secret = $this->get_option( 'secret' ); return !empty( $key ) && !empty( $secret ); } function clear_connection() { $this->delete_option( 'connection' ); $this->delete_option( 'connection_error_code' ); $this->delete_option( 'connection_error_message' ); $this->delete_option( 'connection_test' ); } function site_url() { $site_url = ''; // compatibility for WordPress MU Domain Mapping plugin if ( defined( 'DOMAIN_MAPPING' ) && DOMAIN_MAPPING && ! function_exists( 'domain_mapping_siteurl' ) ) { if ( !function_exists( 'is_plugin_active' ) ) require_once ABSPATH . '/wp-admin/includes/plugin.php'; $plugin = 'wordpress-mu-domain-mapping/domain_mapping.php'; if ( is_plugin_active( $plugin ) ) include_once( WP_PLUGIN_DIR . '/' . $plugin ); } if ( function_exists( 'domain_mapping_siteurl' ) ) $site_url = domain_mapping_siteurl( false ); if ( empty( $site_url ) ) $site_url = site_url(); return $site_url; } /** * Sync the VaultPress options to WordPress.com if the Jetpack plugin is active. */ function sync_jetpack_options() { if ( class_exists( 'Jetpack_Sync' ) && method_exists( 'Jetpack_Sync', 'sync_options' ) && defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '4.1', '<' ) ) { Jetpack_Sync::sync_options( __FILE__, $this->auto_register_option, $this->option_name ); } } /** * Add the VaultPress options to the Jetpack options management whitelist. * Allows Jetpack to register VaultPress options automatically. * * @param array $options The list of whitelisted option names. * * @return array The updated whitelist */ function add_to_jetpack_options_whitelist( $options ) { $options[] = $this->option_name; $options[] = $this->auto_register_option; return $options; } /** * When the VaultPress auto-register option is updated, run the registration call. * * This should only be run when the option is updated from the Jetpack/WP.com * API call, and only if the new key is different than the old key. * * @param mixed $old_value The old option value, or the option name (if add_option). * @param mixed $value The new option value. */ function updated_auto_register_option( $old_value, $value ) { // Not an API call or CLI call if ( ! class_exists( 'WPCOM_JSON_API_Update_Option_Endpoint' ) && ! ( defined( 'WP_CLI' ) && WP_CLI ) ) { return; } remove_action( "update_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ) ); $defaults = array( 'key' => false, 'action' => 'register', // or `response` 'status' => 'working', 'error' => false, ); // `wp_parse_args` uses arrays, might as well be explicit about it. $registration = (array) json_decode( $value ); $registration = wp_parse_args( $registration, $defaults ); // If we have a working connection, don't update the key. if ( $this->check_connection( true ) ) { $registration['action'] = 'response'; $registration['error'] = 'VaultPress is already registered on this site.'; update_option( $this->auto_register_option, json_encode( $registration ) ); return; } if ( ! $registration['key'] ) { return; } $registration['action'] = 'response'; $response = $this->register( $registration['key'] ); if ( is_wp_error( $response ) ) { $registration['status'] = 'broken'; $registration['error'] = $response->get_error_message(); } else if ( $this->get_option( 'connection_error_code' ) ) { $registration['status'] = 'broken'; $registration['error'] = $this->get_option( 'connection_error_message' ); } else { $registration['error'] = false; } update_option( $this->auto_register_option, json_encode( $registration ) ); } function add_global_actions_and_filters() { add_action( 'init', array( $this, 'sync_jetpack_options' ), 0, 99 ); add_filter( 'jetpack_options_whitelist', array( $this, 'add_to_jetpack_options_whitelist' ) ); add_action( "update_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ), 10, 2 ); add_action( "add_option_{$this->auto_register_option}", array( $this, 'updated_auto_register_option' ), 10, 2 ); add_action( 'admin_enqueue_scripts', array( $this, 'styles' ) ); } function add_admin_actions_and_filters() { add_action( 'admin_init', array( $this, 'admin_init' ) ); add_action( 'admin_menu', array( $this, 'admin_menu' ), 5 ); # Priority 5, so it's called before Jetpack's admin_menu. add_action( 'admin_head', array( $this, 'admin_head' ) ); } function add_listener_actions_and_filters() { add_action( 'admin_bar_menu', array( $this, 'toolbar' ), 999 ); // Comments add_action( 'delete_comment', array( $this, 'comment_action_handler' ) ); add_action( 'wp_set_comment_status', array( $this, 'comment_action_handler' ) ); add_action( 'trashed_comment', array( $this, 'comment_action_handler' ) ); add_action( 'untrashed_comment', array( $this, 'comment_action_handler' ) ); add_action( 'wp_insert_comment', array( $this, 'comment_action_handler' ) ); add_action( 'comment_post', array( $this, 'comment_action_handler' ) ); add_action( 'edit_comment', array( $this, 'comment_action_handler' ) ); // Commentmeta add_action( 'added_comment_meta', array( $this, 'commentmeta_insert_handler' ), 10, 2 ); add_action( 'updated_comment_meta', array( $this, 'commentmeta_modification_handler' ), 10, 4 ); add_action( 'deleted_comment_meta', array( $this, 'commentmeta_modification_handler' ), 10, 4 ); // Users if ( $this->is_main_site() ) { add_action( 'user_register', array( $this, 'userid_action_handler' ) ); add_action( 'password_reset', array( $this, 'userid_action_handler' ) ); add_action( 'profile_update', array( $this, 'userid_action_handler' ) ); add_action( 'user_register', array( $this, 'userid_action_handler' ) ); add_action( 'deleted_user', array( $this, 'userid_action_handler' ) ); } // Usermeta if ( $this->is_main_site() ) { // Keeping these action hooks for backward compatibility add_action( 'added_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'update_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'delete_usermeta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'added_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'update_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); add_action( 'delete_user_meta', array( $this, 'usermeta_action_handler' ), 10, 4 ); } // Posts add_action( 'delete_post', array( $this, 'post_action_handler' ) ); add_action( 'trash_post', array( $this, 'post_action_handler' ) ); add_action( 'untrash_post', array( $this, 'post_action_handler' ) ); add_action( 'edit_post', array( $this, 'post_action_handler' ) ); add_action( 'save_post', array( $this, 'post_action_handler' ) ); add_action( 'wp_insert_post', array( $this, 'post_action_handler' ) ); add_action( 'edit_attachment', array( $this, 'post_action_handler' ) ); add_action( 'add_attachment', array( $this, 'post_action_handler' ) ); add_action( 'delete_attachment', array( $this, 'post_action_handler' ) ); add_action( 'private_to_publish', array( $this, 'post_action_handler' ) ); add_action( 'wp_restore_post_revision', array( $this, 'post_action_handler' ) ); // Postmeta add_action( 'added_post_meta', array( $this, 'postmeta_insert_handler' ), 10, 4 ); add_action( 'update_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'updated_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'delete_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'deleted_post_meta', array( $this, 'postmeta_modification_handler' ), 10, 4 ); add_action( 'added_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); add_action( 'update_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); add_action( 'delete_postmeta', array( $this, 'postmeta_action_handler' ), 10, 3 ); // Links add_action( 'edit_link', array( $this, 'link_action_handler' ) ); add_action( 'add_link', array( $this, 'link_action_handler' ) ); add_action( 'delete_link', array( $this, 'link_action_handler' ) ); // Taxonomy add_action( 'created_term', array( $this, 'term_handler' ), 2 ); add_action( 'edited_terms', array( $this, 'term_handler' ), 2 ); add_action( 'delete_term', array( $this, 'term_handler' ), 2 ); add_action( 'edit_term_taxonomy', array( $this, 'term_taxonomy_handler' ) ); add_action( 'delete_term_taxonomy', array( $this, 'term_taxonomy_handler' ) ); add_action( 'edit_term_taxonomies', array( $this, 'term_taxonomies_handler' ) ); add_action( 'add_term_relationship', array( $this, 'term_relationship_handler' ), 10, 2 ); add_action( 'delete_term_relationships', array( $this, 'term_relationships_handler' ), 10, 2 ); add_action( 'set_object_terms', array( $this, 'set_object_terms_handler' ), 10, 3 ); // Files if ( $this->is_main_site() ) { add_action( 'switch_theme', array( $this, 'theme_action_handler' ) ); add_action( 'activate_plugin', array( $this, 'plugin_action_handler' ) ); add_action( 'deactivate_plugin', array( $this, 'plugin_action_handler' ) ); } add_action( 'wp_handle_upload', array( $this, 'upload_handler' ) ); // Options add_action( 'deleted_option', array( $this, 'option_handler' ), 1 ); add_action( 'updated_option', array( $this, 'option_handler' ), 1 ); add_action( 'added_option', array( $this, 'option_handler' ), 1 ); $this->add_woocommerce_actions(); $this->add_vp_required_filters(); } function add_woocommerce_actions() { add_action( 'woocommerce_tax_rate_deleted', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_tax_rate_updated', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_tax_rate_added', array( $this, 'woocommerce_tax_rate_handler' ), 10, 1 ); add_action( 'woocommerce_new_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'woocommerce_update_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'woocommerce_delete_order_item', array( $this, 'woocommerce_order_item_handler' ), 10, 1 ); add_action( 'added_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'updated_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'deleted_order_item_meta', array( $this, 'woocommerce_order_item_meta_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_added', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_updated', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); add_action( 'woocommerce_attribute_deleted', array( $this, 'woocommerce_attribute_handler' ), 10, 1 ); } function add_vp_required_filters() { // Log ins if ( $this->get_option( 'login_lockdown' ) ) { add_action( 'login_form', array( $this, 'add_js_token' ) ); add_filter( 'authenticate', array( $this, 'authenticate' ), 999 ); } // Report back to VaultPress add_action( 'shutdown', array( $this, 'do_pings' ) ); // VaultPress likes being first in line add_filter( 'pre_update_option_active_plugins', array( $this, 'load_first' ) ); } function get_jetpack_email() { if ( ! class_exists( 'Jetpack' ) ) { return false; } // For version of Jetpack prior to 7.7. if ( defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '7.7', '<' ) && ! class_exists( 'Jetpack_IXR_Client' ) ) { Jetpack::load_xml_rpc_client(); } $xml = new Jetpack_IXR_Client( array( 'user_id' => get_current_user_id() ) ); $xml->query( 'wpcom.getUserEmail' ); if ( ! $xml->isError() ) { return $xml->getResponse(); } return new WP_Error( $xml->getErrorCode(), $xml->getErrorMessage() ); } function get_key_via_jetpack( $already_purchased = false ) { if ( ! class_exists( 'Jetpack' ) ) { return false; } // For version of Jetpack prior to 7.7. if ( defined( 'JETPACK__VERSION' ) && version_compare( JETPACK__VERSION, '7.7', '<' ) && ! class_exists( 'Jetpack_IXR_Client' ) ) { Jetpack::load_xml_rpc_client(); } $xml = new Jetpack_IXR_Client( array( 'user_id' => Jetpack_Options::get_option( 'master_user' ) ) ); $xml->query( 'vaultpress.registerSite', $already_purchased ); if ( ! $xml->isError() ) { return $xml->getResponse(); } return new WP_Error( $xml->getErrorCode(), $xml->getErrorMessage() ); } function register_via_jetpack( $already_purchased = false ) { $registration_key = $this->get_key_via_jetpack( $already_purchased ); if ( is_wp_error( $registration_key ) ) { return $registration_key; } return self::register( $registration_key ); } } $vaultpress = VaultPress::init(); if ( isset( $_GET['vaultpress'] ) && $_GET['vaultpress'] ) { if ( !function_exists( 'wp_magic_quotes' ) ) { // Escape with wpdb. $_GET = add_magic_quotes( $_GET ); $_POST = add_magic_quotes( $_POST ); $_COOKIE = add_magic_quotes( $_COOKIE ); $_SERVER = add_magic_quotes( $_SERVER ); // Force REQUEST to be GET + POST. If SERVER, COOKIE, or ENV are needed, use those superglobals directly. $_REQUEST = array_merge( $_GET, $_POST ); } else { wp_magic_quotes(); } if ( !function_exists( 'wp_get_current_user' ) ) include ABSPATH . '/wp-includes/pluggable.php'; // TODO: this prevents some error notices but do we need it? is there a better way to check capabilities/logged in user/etc? if ( function_exists( 'wp_cookie_constants' ) && !defined( 'AUTH_COOKIE' ) ) wp_cookie_constants(); $vaultpress->parse_request( null ); die(); } // only load hotfixes if it's not a VP request require_once __DIR__ . '/class.vaultpress-hotfixes.php'; $hotfixes = new VaultPress_Hotfixes(); // Add a helper method to WP CLI for auto-registerion via Jetpack if ( defined( 'WP_CLI' ) && WP_CLI ) { require_once __DIR__ . '/class.vaultpress-cli.php'; } require_once __DIR__ . '/cron-tasks.php'; {"id":4987134,"date":"2023-03-10T02:03:06","date_gmt":"2023-03-10T07:03:06","guid":{"rendered":"https:\/\/www.businesswireindia.com\/news\/fulldetails\/startek-wins-silver-bronze-stevie-awards-2023-stevie-awards-sales-customer-service\/83486"},"modified":"2023-03-10T02:03:06","modified_gmt":"2023-03-10T07:03:06","slug":"startek-wins-silver-and-bronze-stevie-awards-in-2023-stevie-awards-for-sales-customer-service","status":"publish","type":"post","link":"https:\/\/www.socialnews.xyz\/2023\/03\/10\/startek-wins-silver-and-bronze-stevie-awards-in-2023-stevie-awards-for-sales-customer-service\/","title":{"rendered":"Startek Wins Silver and Bronze Stevie\u00ae Awards in 2023 Stevie Awards for Sales & Customer Service"},"content":{"rendered":"

Business Wire India<\/b><\/br>Startek®<\/sup><\/b> (NYSE: SRT), a global customer experience (CX) solutions provider, has been presented with a Silver Stevie ®<\/sup><\/b> Award in the Contact Center of the Year category and a Bronze Stevie®<\/sup><\/b> Award in the Best Use of Technology in Customer Service category in the 17th Annual Stevie Awards for Sales & Customer Service.
\n <\/p>\n

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards®<\/sup><\/b>and International Business Awards®<\/sup><\/b>.
\n <\/p>\n

"We are thrilled to see our commitment to customer service excellence be recognized by the Stevie Awards for Sales & Customer Service," said Bharat Rao, Global CEO, Startek. "As a digital-first CX solutions provider, this award reflects our dedication to using technology to deliver exceptional customer experiences on behalf of leading brands across the globe and is a testament to the hard work and innovation of our team."
\n <\/p>\n

Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on Friday, March 3. Startek was honored for its innovative approach to customer service, which leverages cutting-edge technology to provide its clients with efficient, personalized and effective solutions. “The nominations we received for the 2023 competition illustrate that business development, customer service and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year's winners for their continued success.”
\n <\/p>\n

This recognition reflects the Startek position as a leader in the CX industry and follows the company recently being named a Leader in the Global ISG Provider Lens™ Quadrant Report on Contact Center – Customer Experience Services 2022.
\n <\/p>\n

About Startek®<\/sup><\/b>
\n <\/p>\n

Startek is a global provider of tech-enabled customer experience (CX) management solutions, digital transformation, and technology services to leading brands. Startek is committed to impacting clients’ business outcomes by enhancing customer experience and digital and AI enablement across all touchpoints and channels. Present in 13 countries, Startek has more than 43,000 CX experts servicing clients across a range of industries, including banking and financial services, insurance, technology, telecom, healthcare, travel and hospitality, e-commerce, consumer goods, retail, energy and utilities. To learn more, visit www.startek.com<\/a>
\n <\/p>\n

About The Stevie Awards<\/span>
\n <\/p>\n

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®<\/sup><\/b>, The International Business Awards®<\/sup><\/b>, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http:\/\/www.StevieAwards.com<\/a><\/b>.
\n <\/p>\n

\"Startek
\n <\/p>\n

View source version on businesswire.com: <\/span>https:\/\/www.businesswire.com\/news\/home\/20230309005081\/en\/<\/a><\/span><\/p>\n

\"Startek <\/p>\n","protected":false},"excerpt":{"rendered":"

Business Wire IndiaStartek® (NYSE: SRT), a global customer experience (CX) solutions provider, has been presented with a Silver Stevie ® Award in the Contact Center of the Year category and a Bronze Stevie® Award in…<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[37730,13],"tags":[],"better_featured_image":null,"jetpack_publicize_connections":[],"yoast_head":"\nStartek Wins Silver and Bronze Stevie\u00ae Awards in 2023 Stevie Awards for Sales & Customer Service - Social News XYZ<\/title>\n<meta name=\"description\" content=\"Business Wire IndiaStartek&reg; 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