Business Wire IndiaRadisys® Corporation, a global leader of open telecom solutions, today announced the availability of the Radisys Engage Digital Platform (EDP), an open cloud communication platform that ushers in a new generation of programmable communications services including conversational AI applications, video-based customer care, hyper-personalized social engagements, and Industry 5.0 applications enabling human-machine collaboration. Service providers can use the platform to quickly and profitably tailor solutions to meet the needs of multiple enterprise and consumer segments. Radisys’ EDP is the first cloud communication platform that combines: low-code / no-code applications and solution building blocks for the fastest time-to-market; a microservices-based architecture that can be distributed across public and private data centers and edge clouds; and a business model that accelerates and maximizes return on network investments.
Engage Digital Platform makes service providers’ network capabilities, reliability, and analytics accessible to business analysts, IT managers and application developers. This service enablement approach provides unparalleled application control for innovation, adaptability and micro-customization. Datacenter-to-edge deployment flexibility enhances data and business process privacy, delivers telco-grade reliability, and reduces latency for optimal performance for applications where milliseconds matter.
News Highlights
Swapan Rajdev, Co-Founder & CTO at Haptik, said: “The future of commerce is voice and partnering with Radisys gives us the opportunity to power hundreds of businesses with a cutting-edge AI-driven voice solution that helps them deliver richer and more intuitive customer experiences. The Engage Digital platform is built to handle the rising demand for voice-based digital customer interactions—cost-effectively. Within our first few calls, we knew that Radisys would be the right partner for us. Team Radisys is incredibly strong in terms of their knowledge about voice-based technology, enabling us to deliver the highest quality of voice-based AI solutions to our customers globally. We were also impressed with their customer support team – Radisys is very prompt and offers best-in-class support whenever needed.”
Alan Quayle, Founder, TADHack and TADHack Summit, said: “Service providers are adopting cloud-based programmable communications to deliver new, compelling, and highly-customized services to consumers and businesses. Advancements in real-time speech and video processing / analytics enable service providers to regain revenues being lost to cloud-based competitors. Radisys’ easy-to-use platform enables service providers, their partners, and their customers to cost-effectively create new, immersive, and engaging communications experiences.”
Al Balasco, Head of Media, Core and Applications Business at Radisys, said: “Network investments, customer relationships, and communication data insights are valuable assets for communication service providers to devise new digital services. Radisys’ vision is to apply over 20 years of network and media processing expertise to help our customers exploit those assets to create unique applications that serve their customers’ exact requirements and lead to profitable customer and supplier outcomes. Engage Digital Platform unlocks that value to meet the needs of one, one million or 100 million of their customers.”
Visit: https://engagedigital.ai for more details. For demos, pricing and availability, contact open@radisys.com.
Meet with Radisys at MWC Barcelona
Experience Radisys’ Engage Digital Platform, including live demonstrations of the EDP Portal and the Engage Video Assistant, at MWC Barcelona, Stand 5B81. To schedule a meeting with Radisys’ digital engagement experts, contact open@radisys.com
About Radisys
Radisys, a global leader in open telecom solutions, enables service providers to drive disruption with new open architecture business models. Radisys’ innovative disaggregated and virtualized enabling technology solutions leverage open reference architectures and standards, combined with open software and hardware to power business transformation for the telecom industry, while its world-class services organization delivers systems integration expertise necessary to solve communications and content providers’ complex deployment challenges. For more information, visit www.Radisys.com.
Radisys® is a registered trademark of Radisys. All other trademarks are the property of their respective owners.
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